- Make a serious career move join an organised friendly team in a great location
- Learn from the best with our in-house trainer & industry recognised leadership
- Work with the latest technology, one of Sydney’s biggest rent rolls
Great opportunity to build your dream career with more resources, more personal development giving you more job satisfaction! No new business chasing!
Join the Jackson + Rowe Property Management team as a trainee and start a real estate career to be proud of.
“People who need people are the luckiest people in the world……” so the old Barbara Streisand song goes! At Jackson + Rowe we value people, who understand that business, and especially real estate, is not about processes and products; it is about the people. How well we train and mentor our people determines how well our people service and support our clients. The Jackson and Rowe management team is focused on helping you grow into an extraordinary industry specialist.
Role of Trainee
We have a long history of finding and training our property managers from the ground up. Moving through different levels of complexity and skills before you take on responsibility for your own portfolio. Like all of our Property Management staff your career with us starts in this role as Property Management Trainee. This role gives you the time to learn to handle people in varied circumstances, both landlords, and tenants, solve problems and deal with issues.
We are looking for somebody who can go on to become a fully qualified member of our elite Property Management team over a two year training period and take on a portfolio of two to three hundred properties, maintaining best practice standards in Property Management.
Your role will begin with providing administrative support to the Property Management team. You will provide them with the support needed to handle day-to-day contact with tenants both in person and by phone and a variety of clerical tasks. All the time, we promise, you will be learning how to become a great Property Manager.
Structured Training Plan
From the very start, you will be provided with formal one-on-one training from our own trainer Yvonne Yu so you can become an expert in our systems. You will also participate in all other on-site training with the team, and specialist external training, such as the Crucial Conversations from Vital Smarts, all paid for by the office.
All of our training is focused on developing your skills and your knowledge to allow you to confidently conduct difficult conversations that result in our landlords making the right decisions, appreciating your input and your professionalism. Our focus is being our landlords’ advocate, always supporting and working for them. We maintain integrity in all our dealings and show our tenants the respect they deserve regardless of their circumstance or position.
You can see how learning to do all this to become a great Property Manager is not a quick process. Along with training, you will also benefit from the mentoring and leadership of Stephen Jackson, one of our directors and our licensee Kristine De Santis. Kristine has been with the business for over twenty years and heads up the Property Management team. You will be welcome to ask them any question at any time if you are feeling unsure of your next step. No matter what situation you face Kristine and Stephen will work with you to achieve the right outcome for everyone.
Leadership and Innovation
Stephen Jackson is the son of the founder and has been with the business for over thirty years. Stephen is committed to innovation in both technology and business systems. An example of tackling business systems at their core is his work with the banks to introduce a system of direct debit specifically for real estate offices in the 1980’s. Reducing and then eliminating cash handling within real estate offices has had a profound impact on profitability, safety and staff stress.
Stephen has worked consistently to improve the daily processes within the business and the skills of his staff. This continuous improvement has resulted in the business being scoring sixty on the international NPS. To give you some perspective most real estate agencies score less than half that.
Stephen shares his learning with the entire industry, speaking at national real estate conferences and events. Speaking at this level also exposes him to other leaders of our industry, sparking further improvements for us.
With specialist sales agents generating new landlord accounts, we have been growing steadily through all the market fluctuations and have clear plans to continue for many years to come. Our growth will naturally lead to career opportunities for you, either through increased seniority, changing to a sales agent, or training our new members as you prefer. A large team also gives all of us the flexibility to take holidays and attend training without leaving our clients unattended or have work stockpiling in our absence.
Managing a rent roll of around one thousand two hundred properties makes us as one of the largest property management offices in Sydney. Being an independent office, we manage properties through the entire West and North Shore of Sydney for landlords resident in Australia and across the world.
Reflecting our professionalism and the vibrant communities we work in, we have created an office workplace that is professional and inviting. We are right in the heart of Ryde next to the Top Ryde complex with its speciality shops, banks and some fabulous cafés. Being able to easily run your own errands and having a real break for lunch, makes your working day just that little bit nicer. To top it off, there is also plenty of street parking.
That’s what we offer the right candidates at Jackson + Rowe and that’s how we will help you build your Property Management career with us!
So What Are We Looking For In You?
We welcome your applications, both if you have never worked Real Estate but have administrative experience, or if you are already working in the industry in a receptionist or administrative role We want someone ready to become a property specialist wanting to take your career to the next level, with new challenges and opportunities.
Your biggest assets are your maturity, the right attitude, your exceptional people skills and the ability to work effectively, efficiently and with good humour within a great team of professionals who wish to welcome you on board – It’s time for you to come home to family.
We need to know you have the inherent capacity to MANAGE and the right attitude to join our team. How can we get an idea of this before you can demonstrate it on the job?
We mentioned already our use of technology for competitive advantage and that applies to our recruitment processes too which includes an online assessment. This process ensures that if we offer you a position in our business you can plan on building a long-term career with us. We choose our staff carefully, support them properly and many years later they are still with us.
HOW TO PRIORITISE YOUR APPLICATION WITH US
Please click on the “Apply for this Job” button below
Follow the on-screen prompts and complete the questionnaire. Once you have completed the questionnaire please click on the ‘Upload Résumé’ button to upload both your résumé and – if you have one – your cover letter.
WHAT TO INCLUDE IN THE COVER LETTER Tell us about your passions and what you want for your future and specifically what attracts you to us and working in Real Estate.
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